Browse by Category
Shipping PolicyBagFactoryOnline ships your order as soon as possible. All expedited shipping orders (3 Day Select, 2nd Day or Next Day Air) are shipped within one business day. All Ground orders are shipped within 2-3 business days. For any questions on shipping please call us 1-800-242-4640.

Return Policy

If you are unhappy with your order you can request a refund or exchange within 15 business days of delivery. We will only accept unused, unopeneditems for return. Raffle Drums and Tickets are not returnable. If item is returned and you received any incentive, for example: free shipping discount, coupon or percentage off, that amount will get charged back to you. A return confirmation must be received via e-mail or telephone to validate your return. Orders returned without confirmations will not be processed. All refunds will be issued back to the original form of payment used at the time of purchase. Please allow (7) business days upon receipt and inspection of the returned merchandise before you see a refund on your account. All returns are subject to 15% restocking fee and shipping charges are non refundable.

For any questions regarding returns please contact Sales@nationalbingoonline.com

Privacy Policy

BagFactoryOnline is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below. 

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Statistical Information About Your Visit
Information obtained while visiting our site does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and from which browsers people use. We use these statistics about your visit to help us improve the performance of our Web site.

Your Ability to Opt-Out of Further Notifications
Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at info@bagfactoryonline.com.

Copyright 2017, BagFactoryOnline. All rights reserved.